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Christopher Wright
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What is an Order Management Specialist? If the job title alone does not give the complete picture, with my experience in this role in the financial sector and the apparel industry, I have a short answer for you. Whether having direct contact with customers or supporting colleagues in other departments, my focus is on making the client experience better.

This means I have become a jack-of-all-trades, being involved in order management, billing, compliance, credit control, and sales. When I do my job well, I ensure the clients get what they need, from answering simple queries about their order status to solving complex billing issues. I make the daily workflow go smoother and play a key role in making the client relationship stronger.

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